To activate live chat for your Efty marketplace site you first have to create a free account at Tawk.to/signup. After choosing a username and password you choose your preferred langue, enter the name and URL of your marketplace and are asked if you want to add any Agents other than the Admin (select no if you want to use the service for free). Once done you will be given an embed code that we will be using to install the widget.
Copy this code and navigate to your Efty account’s Setting > Marketplace page and then paste it into the designated field that is named “Tawk.to embed code”.
Once saved, the Live Chat widget is immediately active on your Marketplace and will show in the right-hand corner whenever a new visitor lands on your site. You can chat with potential buyers directly from your Tawk.to dashboard or the mobile app, see which page of your marketplace they are on, where they are based (based on the IP address) and much more. You can also change your status to Away or Offline in which case visitors can leave their message and email address for you to respond when you are back online later.